In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

A warning has been sounded after O2 "closed accounts" having mistakenly deemed phone orders as fraudulent. The telecoms giant faced criticism from a disgruntled customer who shared their experience ...

O2 has denied that it suffered a data breach after it was reported that information stolen from its customer accounts were being sold on the darknet. Valuable data on users, including their phone ...

Here's an interesting, if somewhat unusual, approach to helping customers: European mobile service provider O2 is rolling out a "Tweetserve" program to provide assistance to users on Twitter. Once you ...

VIRGIN Media O2 customers are being warned their accounts face being locked for weeks due to “security reasons”. In some cases it has taken months for users to resolve the issue. Some users have ...